Last Updated: 01.02.26
 
1. Introduction
JD Tankers Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, store and protect your personal data when you:

• Visit our website: www.jdtankers.co.uk

• Contact us by phone, email or contact form

• Request a quotation or use our services

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
 
2. Who We Are
Company Name: JD Tankers Ltd
Business Address: Loddon Court Farm, Beech Hill Rd, Spencers Wood, Reading RG7 1HT
Email: info@jdtankers.co.uk
Phone: 0118 380 0137

We are the “data controller” responsible for your personal data.
 
3. What Information We Collect
We may collect and process the following data:
 
Information You Provide to Us

• Name

• Address

• Email address

• Telephone number

• Details of your enquiry

• Service location details

• Payment information (where applicable)

 
Information We Automatically Collect

When you visit our website, we may collect:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Referring website

• Device information

 
4. How We Use Your Information
We use your information to:
 

• Respond to enquiries

• Provide quotations

• Deliver our drainage services

• Process payments

• Improve our website

• Comply with legal obligations

• Prevent fraud

 
We only process your data where we have a lawful basis to do so, including:

• Contractual necessity

• Legitimate business interests

• Legal obligations

• Your consent (where required)

 
5. How Long We Keep Your Data
We retain personal data only as long as necessary:

• Customer records: up to 6 years (for tax and legal purposes)

• Enquiry data: up to 12 months

• Marketing data: until consent is withdrawn

 
After this period, data is securely deleted or anonymised.
 
6. Sharing Your Information
We do not sell or rent your personal data.
 
We may share your information with:

• Payment processors

• Accountants and professional advisers

• IT and website service providers

• Legal or regulatory authorities (where required)

 
All third parties are required to respect the security of your personal data.
 
7. Data Security
 
We take appropriate technical and organisational measures to protect your data, including:

• Secure hosting

• SSL encryption

• Password-protected systems

• Restricted access to personal data

 
However, no online system is completely secure, and we cannot guarantee absolute security.
 
Cookie Policy
 
8. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve user experience.
 
9. Types of Cookies We Use
 
Essential Cookies
These are necessary for the website to function properly. They cannot be switched off.
 
Examples:

• Security cookies

• Session cookies

• Form submission cookies

 
Analytics Cookies
These help us understand how visitors use our website so we can improve it.
 
Examples:

• Google Analytics (GA4)

 
These cookies collect anonymised data such as:

• Page views

• Time spent on site

• Traffic sources

 
Analytics cookies are only set with your consent.
 
Marketing Cookies (If Applicable)
 
If used, these may track browsing behaviour to show relevant ads.
 
10. Managing Cookies
When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage preferences

 
You can also control cookies through your browser settings.
 
For more information on managing cookies, visit:
https://www.aboutcookies.org
 
11. Your Data Protection Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

 
To exercise your rights, contact us at:
info@jdtankers.co.uk
 
12. Complaints
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://www.ico.org.uk
 
Phone: 0118 380 0137
 
13. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.